Contact information

Contact Information

Last updated: September 10, 2025

We’re here to help. Whether you have a question about your order, need assistance with returns, or just want to connect, you can reach us using any of the methods below:

Customer Support

📧 Email: support@therootedhomestore.com
📞 Phone: (949) 378-3159

Mailing Address

The Rooted Home
c/o The COZ Collective, LLC DBA The Rooted Home
1111 6th Ave, Suite 550
San Diego, CA 92101-5211

Returns Department

If you’re sending an approved return or exchange, please ship it to:

The Rooted Home
Attn: Returns Department
3101 W Sunflower Ave
P.O. Box 25571
Santa Ana, CA 92799-0100

Business Registration

• Business Name: The COZ Collective, LLC DBA The Rooted Home
• EIN: 39-2884002

Response Time

We respond to all inquiries within 24–48 business hours. If you reach out over weekends or holidays, we’ll reply as soon as possible on the next business day.